AutoZone Auto Parts is a well-established brand that specializes in supplying high-quality auto parts to customers nationwide. With a vast network of stores, AutoZone is recognized for its extensive range of products, competitive prices, and exceptional customer service. As a leading provider of automotive solutions, this brand has a strong reputation for delivering reliable and durable parts that cater to the diverse needs of vehicle owners. Whether it's batteries, headlights, windshield wipers, or any other automotive component, AutoZone ensures that customers have access to a wide selection of premium products to keep their vehicles running smoothly. With a commitment to customer satisfaction, AutoZone Auto Parts continues to be the go-to destination for all things related to automotive parts and accessories.
Reviews
Letter I wrote to corporate:
Saturday, December 23rd, 2023
To whom this may concern,
I have been a loyal AutoZone customer for quite some time now. It has been OVER 20 years of loyalty to this establishment. Today I had a horrific experience with one of you associate that refused to give me her name. I asked her name and she snapped at me and said, "I don't have to give you my name!" yes. I agree. That is her natural human right bestowed upon us from the most high. Which is FREEWILL. So the associate that was helping me at first before your employee became irate; His name is Nick L. He is the Parts Sales Manager and he was doing his due diligence to satisfy me as a customer until this disrespectful event transpired. He provided me with the customer service number and when i asked him her name. He then followed suit and declined to give me the information that I politely asked him to give. Then He walked away from me in the mist of the progress resolution and refused to come back to finish up with me. It wasn't until an employee by the name of Kwesi came up to me to give me the address of the location as well as the store number which is...Store 5148. Before I make this a civil matter. Please reach out to me!
Sincerely,
Honorable Emperor Rome Ellis
(H.E.R.E. in the present, because my presence is a gift! You should cherish it the same way that I cherish yours RESPECTFULLY)
I wanted to share a great experience I had with Nupur. I was buying new windshield wipers, and he had noticed that the wrong packaging was put onto one of the wipers I was going to buy. I was grateful that he caught the issue before I finalized the purchase. Thank you so much!
I went to recharge my battery that was dead, because I had parked my car for over three months. Upon arrival I met a very unpleasant employee of yours, he might be from Haiti or Africa. However, the manager turned the unpleasant experience to a very wonderful one. The managers name is Nupur. He is an exceptional worker. He is very calm patient moreover, he goes above and beyond to make sure customers are taken care of. He knows the true meaning of Customer Service.
No complaints here. Staff was super friendly, I got the part I was in need of, and the staff were even willing to throw the part in / on, for a few bucks, though I didn’t need them to and did it myself. Will go back.
William W is AMAZING! Not only did he assist me with my parts, he even installed my lights! True exceptional customer service! Highly recommend! ☝🏼☝🏼☝🏼❤️❤️❤️❤️💪💪💪💪 …
They accepted multiple returns on the same day. I was informed and understood the return policy, each representative made the process easy.
Some times you get the worker who knows there parts then some don’t just go in prepared with correct information of your vehicle
Great customer service Well organized store and clean. The store manager Gus help me. He is really professional and nice. They got a customer for life
Even though I live in Long Island I’ll be coming here once in 2 months to get all my car parts and accessories
I wanted to share a great experience I had with Nupur. I was buying new windshield wipers, and he had noticed that the wrong packaging was put onto one of the wipers I was going to buy. I was grateful that he caught the issue before I finalized the purchase. Thank you so much!
Letter I wrote to corporate:
Saturday, December 23rd, 2023
To whom this may concern,
I have been a loyal AutoZone customer for quite some time now. It has been OVER 20 years of loyalty to this establishment. Today I had a horrific experience with one of you associate that refused to give me her name. I asked her name and she snapped at me and said, "I don't have to give you my name!" yes. I agree. That is her natural human right bestowed upon us from the most high. Which is FREEWILL. So the associate that was helping me at first before your employee became irate; His name is Nick L. He is the Parts Sales Manager and he was doing his due diligence to satisfy me as a customer until this disrespectful event transpired. He provided me with the customer service number and when i asked him her name. He then followed suit and declined to give me the information that I politely asked him to give. Then He walked away from me in the mist of the progress resolution and refused to come back to finish up with me. It wasn't until an employee by the name of Kwesi came up to me to give me the address of the location as well as the store number which is...Store 5148. Before I make this a civil matter. Please reach out to me!
Sincerely,
Honorable Emperor Rome Ellis
(H.E.R.E. in the present, because my presence is a gift! You should cherish it the same way that I cherish yours RESPECTFULLY)
Location
799 E Main St, Stamford, CT 06902, United States
Hours
-
Updating...
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